Support

We know questions don’t keep office hours. That’s why Slots of Vegas Casino offers around-the-clock customer service so you get help when you need it. Our live chat and phone teams are available 24/7, and email support is monitored continuously to make sure nothing falls through the cracks.

Fast, clear responses on every channel

Live chat: ideal for immediate issues — expect a live agent in just a few minutes during peak hours, often within moments. Use chat for account quick-fixes, deposit confirmations, or game glitches.
Phone: if you prefer to speak to someone, our toll-free line for the USA & Canada (888-586-1088) connects you to a trained agent right away. Phone is perfect for urgent account or withdrawal matters.
Email: send details to support@slotsofvegas.com for issues that need documentation or follow-up. Typical response time is within 24 hours; complex cases are usually resolved within 48 hours with regular updates.

If you’re in the middle of a time-sensitive promotion or bonus window, contact chat or phone first so we can act fast and protect your play.

Find answers instantly with our Help Center

Our FAQ and Help Center cover the questions players ask most: account setup, deposit and withdrawal steps, bonus terms, verification requirements, and troubleshooting for desktop and mobile. You’ll also find quick guides on using popular payment options like Visa, MasterCard, American Express, Discover, bank wire, Neteller, and crypto choices such as Bitcoin, Ethereum, Litecoin, and Tether. Verification requests (ID and selfie) and wagering rules are explained so you know what to expect before a withdrawal.

Want a deeper look at how specific games work? Check our guide on Planet of the Roos Slots for symbols, free spins, and bonus features.

Real people, practical help

Our support team is trained on account issues, deposits and withdrawals, bonus policies, and gameplay mechanics. When you reach out, you’ll get a friendly specialist who will:

Listen to your issue and confirm the facts
Walk you through step-by-step fixes or documentation needed
Escalate to a dedicated team if advanced investigation is required
Keep you updated until the issue is resolved

We treat every case seriously — whether it’s a question about a game feature, a pending transaction, or account verification.

Quick contact details

For fast help use the site chat (available on desktop and mobile). Email: support@slotsofvegas.com. Phone (USA & Canada toll free): 888-586-1088. If you prefer a full overview of the casino and promotions, see our Slots of Vegas Casino review.

We’re here to make your experience smooth and secure. Reach out anytime — we’ll handle the details so you can get back to the games with confidence.