FAQ

Create an account by clicking Register and completing the quick form with your name, email, and preferred password. After you confirm your email, sign in and verify your identity when prompted (verification is required before withdrawals). To claim most bonuses, enter the promotion code at the cashier when making your first eligible deposit — welcome offers require a minimum deposit of $30. Once deposited, head to the games lobby and pick a slot, keno, or table game powered by Real Time Gaming. If you need help, use live chat or email support@slotsofvegas.com.

Slots of Vegas offers two headline welcome packages. Use code NEW190 for a 190% match up to $1,900 on allowed games, or NEW250 for a 250% match up to $2,500 specifically for slots and keno. Both offers typically require a minimum deposit of $30 and must be claimed via the cashier by entering the code at deposit. Winnings and bonus access are subject to wagering requirements and any maximum cashout rules; check the bonus terms before you accept. Crypto deposits may receive extra perks on some promotions. If a bonus isn’t applied automatically, contact live chat or email support@slotsofvegas.com with your deposit receipt.

No-deposit promotions appear periodically as part of seasonal or exclusive campaigns (examples: No deposit, Christmas, St. Patrick’s Day). Availability fluctuates and codes, if issued, must be redeemed exactly as stated. No-deposit offers often carry lower maximum cashouts and stricter wagering conditions, and winnings usually require full verification before withdrawal. Check the Promotions page regularly and confirm expiration dates and terms; if you don’t see a current no-deposit code, subscribe to updates or contact support to ask about upcoming offers.

Slots of Vegas accepts major credit cards (Visa, MasterCard, American Express, Discover), bank wire transfer, e-wallets like Neteller, and cryptocurrencies including Bitcoin, Ethereum, Litecoin, and Tether/USDT. Account currency is USD. Deposits with cards, e-wallets, and crypto are generally instant; bank wires and some withdrawal methods can take several business days. Withdrawals require verification and processing time; crypto payouts are often faster than bank transfers. Watch for method-specific limits, and review the cashier’s terms for any fees. If you need help with a payment, contact support via live chat, email, or the USA & Canada toll-free line.

Wagering requirements dictate how many times you must wager bonus funds (and sometimes the deposit) before withdrawal. Contributions vary by game: slots and keno usually count 100% toward the requirement; table games often count 20–50%; video poker commonly contributes 10–20%; some games contribute 0% and are excluded. Example: a $100 bonus with a 30x requirement means you must wager $3,000 on eligible games before requesting withdrawal. Many promotions also cap the maximum bet during bonus play (for example, $10 per spin) and impose maximum cashout limits—some offers limit winnings to around 10x the bonus. Always read the specific bonus terms before playing.

The platform primarily runs Real Time Gaming (RTG) titles, including video slots, keno, video poker, and a variety of table games. Slots and keno typically contribute fully to wagering requirements, making them a popular choice to clear bonus play. Game selection and availability can change, so check the lobby for the latest releases and special promotions tied to certain game types. If a game is excluded from a promotion, that will be stated in the bonus terms.

Yes. The casino’s games are designed to run smoothly on modern iOS and Android devices via mobile browsers. Games built in HTML5 adapt to different screen sizes so you can play from a phone or tablet without downloading extra software. Performance depends on your device and browser version; if you notice lag, try clearing your browser cache or closing background apps. For persistent issues, contact support with your device and browser details.

Before you can withdraw funds, Slots of Vegas requires identity verification to protect accounts and comply with regulations. Typical documents include a government-issued photo ID (passport, driver’s license), a selfie or live verification where requested, and a recent utility bill or bank statement showing your name and address. The process speeds up withdrawals and prevents fraud. Upload documents securely through your account dashboard or the cashier area; support will notify you if anything more is needed.

The site uses industry-standard security measures such as SSL encryption to protect personal and payment data and secure server infrastructure for account information. Game outcomes are determined by certified random number generators to ensure fairness. The platform enforces verification procedures and withdrawal controls to protect players and reduce fraud. For added transparency, review the casino’s terms and responsible gaming pages and contact support if you have questions about fairness or security practices.

If a game freezes, your first actions should be refreshing the browser and checking your internet connection; do not close the browser during a documented payout attempt. Clear cache, try a different browser or device, and ensure your browser is up to date. If problems persist, take screenshots, note timestamps and game IDs, and contact live chat or email support@slotsofvegas.com with details. The support team can investigate transactions, restore stuck balances, and escalate issues to technical staff when needed.

Support is available through live chat (accessible from the site), email at support@slotsofvegas.com, and the USA & Canada toll-free number 888-586-1088. Use live chat for fast answers about bonuses, deposits, or technical hiccups; email is best for sending documents or when a detailed record is needed. Phone support is available for direct assistance in North America. If you’re unsure which channel to use, start with live chat for the quickest response.

Slots of Vegas provides tools to help you control play, including deposit limits, self-exclusion options, and time reminders. If you feel your gambling is becoming a problem, reach out to support to set limits or suspend your account. For further help, consult national helplines and support organizations in your region. Responsible play safeguards your budget and enjoyment; use the available tools whenever you need them.